Deputy Manager

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About the role

Everyone wants to do something meaningful with their life, and to do a job that has purpose. Our vision is to provide support and care for children/young people with learning difficulties and challenging behaviours, promoting independence and choice. We value individual uniqueness and diversity and achieving outcomes that matter most to the young people we care for.

An exciting opportunity has arisen within our residential care homes and we are looking for a Deputy Manager who is passionate about achieving the best outcomes for our young people. As a Deputy Manager, you will be responsible for all aspects of the day-to-day operations. You are to lead, motivate and manage staff and home resources to ensure high standards of service are achieved within the home, exceeding regulatory standards. You will also be responsible for managing the budget and ensuring the business remains viable, and to meet and exceed the key performance indicators for people, quality, and performance.

No two days are ever the same, sometimes they may be challenging but they will always be positive and rewarding.

Duties and responsibilities:

  • Participate in regular reflective practice both for yourself and other team members. Support the Registered Manager in the leadership and management of the home.
  • Deputise and act up for Registered Manager in their absence.
  • Assist in managing the home in compliance with the ethos of Silver Birch Care (Residential Services) by providing an environment that enables each child and young person to reach their full potential.
  • Maintain in depth and up to date knowledge of the Children’s Homes regulations, Children’s Homes Quality Standards, Children’s Act and other relevant legislation and guidance and ensure the home operates in compliance with these.
  • Be accountable to Ofsted.
  • Maintain a good understanding and working knowledge of children with autistic spectrum conditions, severe learning difficulties and behaviours that challenge.
  • Ensure the home provides a high standard of residential care.
  • Maintain a good working knowledge of child protection procedures and processes and ‘working together’ guidance.
  • Ensure that the line manager is made aware and kept fully informed of any concerns which the worker may have in relation to safeguarding and/or child protection.
  • Support in managing the children’s home staff team: recruit, induct, manage, and supervise staff, monitor staff rotas, and facilitate training to ensure high standards of childcare practices.
  • Represent the home to outside agencies and ensure compliance with the statutory requirements imposed by them.
  • Work with the wider management team to contribute to the planning and development of Silver Birch Care (Residential Services).
  • Ensure that children and young people are consulted about their care and provided with opportunities to participate their views about the running of the home.
  • Ensure the health and safety of children, staff, and visitors by complying with relevant legislation, policies, and procedures.
  • Support in the development of relationships with all those involved in the young person’s life and other stakeholders and partner agencies who are engaged in providing packages of support.
  • Work flexible hours if required to meet the needs of the service and young people, which may involve working at short notice, public holidays, and weekend working.
  • Support the Registered Manager to manage time and resources within the home including managing financial expenditure against budgets and ensuring recording is accurately completed.
  • Assist in ensuring the home provides a positive physical environment, with regard to design, comfort, and homeliness as well as hygiene and cleanliness.
  • Contribute to the referral, assessment, and admission procedures. Ensuring effective pre-placement assessment of need and placement planning and ensure all relevant documents are obtained.
  • Support the Registered Manager in ensuring that all young people have written placement plans in place, setting out identified needs and plans to meet these needs. Ensure on-going assessment, development, and review of all individual plans.
  • Assist in ensuring that provision is made to cater for the children’s and young people’s social, leisure, cultural and religious needs.
  • Assist in the promotion of education, physical health, and emotional well-being of the young people.
  • Support and operate within a key worker system.
  • Protect the confidentiality of the children and young people and their families.
  • Ensure events, appointments or meetings are arranged, effectively timetabled, diarised and attended by the young person and/or appropriate staff or yourself.
  • Support the Registered Manager in ensuring recommendations or requirements from inspection reports and regulation 44 reports re acted upon.
  • Participate in staff training as required and support in the development and/or delivery of in-house training.

What you will need to succeed

  • Diploma Level 5 in Residential Childcare, or commitment to work towards.
  • At least two years supervisor experience within a children’s home.
  • Previous experience as a Deputy Manager is desirable.
  • Good knowledge of Ofsted.
  • Good knowledge of safeguarding and legislation.
  • Strong, energetic leader.
  • Computer literate.
  • Organised and be able to multitask
  • At least two years’ experience relevant to residential care within the last five years. 
  • At least one year of experience supervising and managing professional staff. 
  • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. 

Please Note

This job description provides an outline of the duties and responsibilities involved in the post of the Deputy Manager but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement.

Equal Opportunities

Silver Birch Care (Residential Services) has a strong commitment to achieving equality of opportunity in both services to the young people placed and the employment of people. It expects all employees to understand and promote its policies in their work.

To apply for this role, please send your CV to or complete an application form below.

Pay Rate

The Deputy Manager salary can range between £32,000 and £38,000 per year.

If you would like to discuss any role in more detail or require further information, please email or call 02088481800 (option 2).

How to apply

To apply for a role please send your CV to or complete an application form.