Meet the team

Our Senior Leadership Team is comprised of experienced individuals from a range of professional backgrounds, who all work collectively to deliver the strategic goals and vision of Silver Birch Care (Residential Services). Learn more below.

Karim Lalani

Chief Executive

Karim has over 40 years’ experience of founding and running successful businesses with prudent fiscal management and capitalisation, from start-ups, to retail and healthcare. He strives to help vulnerable groups in society wherever possible. SBC(RS) is run as a controlled multi-site growth programme to develop high quality education in Peterborough and regionally respected Ofsted regulated children’s care services across the UK.

Rebecca Ouellani

Director of Operations

Rebecca has worked in children’s care for over 14 years and has held several positions within this sector, including residential care specialising in supporting children with emotional difficulties, learning disabilities, and challenging behaviours. She has a range of qualifications including Diploma 5 NVQ 4 in Management, and NVQ 4 in Health and Social Care, ILM Level 5, and BTEC Level 4 in Education and Training.

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Greg Lapham

Corporate Development Director

Greg has over 20 years of experience in adult and children’s specialist services at executive level. He has an extensive background of developing new business, and is experienced in creating and enhancing brands with a primary focus on exceeding expectations for service delivery, whilst ensuring optimum commercial performance, growth, and most importantly, improving outcomes for young people.

Shazia Lalani

Marketing Director

Shazia has a broad range of B2B and B2C Marketing experience gained from several years of working across companies in professional services and retail. She has a Professional Diploma from the Chartered Institute of Marketing, and is skilled in digital marketing, end-to-end campaign project management, PR, events, and client relationship management.

Craig Wallace

Operations Manager & Responsible Individual

Craig has worked in social care settings for over 17 years, working with and supporting children in an EBD setting. He has previously also been part of a front-line crisis intervention team. Craig has a range of qualifications including Diploma 5 in Leadership and Management in the care of Children & Young People.

Mariam Gbaja

Registered Manager (Magnolia House)

Mariam has over 20 years of experience working in the social care sector. She is currently undertaking Level 5 Diploma in Leadership and Management for Residential Childcare, and her other qualifications include MSc Criminology with Forensic Psychology, BA Honors Criminal Justice & Criminology, Level 4 NVQ Social Care, Level 4 NVQ Registered Managers Award, Diploma in Psychodynamic and Person-Centred Counselling.

Rebekah O’Malley

Registered Manager (The Oaks)

Rebecca has 12 years’ experience working within residential homes for children, young people and adults with complex needs, learning disabilities, autism, and mental health. Rebekah is currently undertaking her Level 5 Diploma and Leadership & Management in Health & Social Care in Children & Young People in a residential setting.

Folashade Olayiwole

Registered Manager (Acacia House)

Folashade has 11 years’ experience working within residential homes for children, young people and adults with complex needs, learning disabilities, autism, and mental health. Folashade has various qualifications including Level 3 Diploma in Children and Young People, BSc in Psychology with Counselling, and is currently enrolled on Level 5 Diploma Leadership and Management in residential services.

Mandy Ohenhen

Mandy Ohenhen

Registered Manager (Olive House)

Mandy has 8 years’ experience working in the Health and Social Care sector with children and young people. Mandy has various qualifications including Level 5 Diploma and Leadership and Management in Health and Social Care in Children and Young People’s Services, Bachelors in Law, and MBA in Business Management


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Joanne Klein

Executive Assistant

Joanne has 25+ years of experience with supporting high level executives in managing complex schedules, coordinating high-stakes meetings, and ensuring seamless operations. She is passionate about enabling executives to achieve their goals whilst maintaining work-life harmony, and is also a mentor to up-and-coming PA’s and EA’s. Joanne’s qualifications include NVQ in Business Administration and Childcare & Education, and NVQ Internal Verification and part External Verification trained.

portrait of Abs Latif

Abs Latif

Head of HR & Payroll

Abs has over 15 years’ experience in developing, recruiting, inducting, training, and leading teams. His expertise spans the entire HR lifecycle, from recruitment and onboarding, to talent development and employee engagement. His qualifications include a Degree in Computer Communication and IT, HR Management – Advance, and GDPR Practitioner.

Dr Kamal Khan

Head of Quality & Service Management

Kamal has extensive experience in developing and establishing quality management systems, based on a variety of national and international accreditation standards. He was previously an internal auditor and science teacher, and has a Doctorate in Finance, BSc (Hons) Pharmacology, and Masters in Business Administration & Quality Management System.

Ganesh Kandiapillai

Finance Manager

Ganesh is a highly qualified Accountant with over 25 years of retail and industry experience. He is skilled in managing the complete accounting cycle of control, planning, budgeting, and reporting of companies. He qualifications include CIMA Certificate in Business Accounting, and BA (Hons) Accounting and Finance.

Karen Fowler

Placements Manager & Safeguarding Lead

Karen has extensive experience within the children and young people’s social care industry. She has in-depth knowledge and skills in safeguarding, and experience with building excellent rapport with young people and Local Authority placement teams across England. Her qualifications include BA Hon Psychosocial Studies, HE Diploma – Social Work and Community Work, and Level 3 Designated Safeguarding.

portrait of Daniel Grant

Daniel Grant

Placements Officer

Daniel is an experienced Placement and Youth Offending Officer with over 15 years’ experience in selecting suitable young people for residential homes, and conducting thorough assessments to determine their needs. He has previously worked in the local community coaching basketball in schools and residential homes across Hertfordshire, and engaging young people in physical activities.

Edwin Maharaj

Head of Facilities

Edwin has over 13 years experience in the social housing sector and retail management. He specialises in setting up new homes, managing maintenance issues, and all aspects relating to health and safety/ compliance. He is a qualified ISOH inspector, and his qualifications include IOSH Managing Safely, NVQ in Customer Services Level 2, and FAA Level 3 Award in Emergency First Aid at Work.