Team Leader

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About the role

Everyone wants to do something meaningful with their life, and to do a job that has purpose. Our vision is to provide support young people, and promote independence and choice. We value individual uniqueness and diversity, and achieving outcomes that matter most to the young people we care for.

An exciting opportunity has arisen as our business grows to open a brand-new Residential Children’s Home and we are looking for Team Leaders who are passionate about achieving the best outcomes for our young people.

As a Team Leader, you will support the Registered and Deputy Manager to provide a safe, warm, and supportive environment to our young people whilst being involved in the planning and organisation of the home.

The role is contracted to 40 hours per week. There is no set shift pattern, but the candidate must be flexible to work across the 7-day week including weekends, nights, and sleep-ins. This is an essential part of the selection criteria and candidates unable to commit to this, will not be shortlisted for the role.

Job purpose

To join a team offering a comprehensive residential service for young people with learning disabilities and associated challenging behaviour aged between 10-18 years. Our aim being to ensure the physical, social, emotional care and development of the young people at Silver Birch Care (Residential Services).

Duties and responsibilities

  • To join a team of residential care staff ensuring that safe and appropriate care practices are always maintained. 
  • To support the Manager in all aspects of the home’s operation, whilst maintaining positive childcare practice, in keeping with the aims and objectives of the home. 
  • To provide a safe, warm, and supportive environment to our residents whilst being involved in the planning and organisation of the home. 
  • To maintain a regular recording system in connection with each young person, be involved in the implementation of care plans and assist in the publication of reports when required. 
  • To attend review and planning meetings when required. 
  • To assist with the process of development, implementation, and review of service policy. 
  • To ensure when on shift that care staff conduct themselves within the guidelines of the home in line with Policy documents and care plans. 
  • To delegate tasks to residential care staff and co-ordinate the daily routines of the home and participate in household duties such as cooking, cleaning, gardening and promote and maintain high standards of cleanliness. 
  • To delegate tasks to residential care staff and participate in the general activities of the home such as cycling, swimming, walking, playing games and to use any personal skills you may have to maximise opportunity for each resident. 
  • To attend regular supervision sessions, staff meetings and training sessions as required. 
  • To accept responsibility for such monies as may be required in the carrying out of your duties 
  • To administer medication to children as required and complete all related paperwork and records. 
  • To undertake sleeping in duties as required. 
  • To comply with and adherence to the policies, procedures, and practice of the home and to respond to emergencies which may arise within the service. 
  • To provide a positive role model for colleagues and the young people resident. 
  • To deal with telephone enquiries and undertake administrative duties as required, (eg: logbooks, daily information sheets, accident book, incident forms etc.). Maintain case file records, including details of assessment plans, decisions, visits and the implementation and evaluation of action with regard to the care plan. 
  • To foster and encourage, wherever appropriate contact between residents and their families. 
  • To maintain good liaison and co-operate with external agencies, e.g.: social workers, consultant staff and others concerned with the welfare of the individual residents. 
  • To develop a responsible attitude with residents with regard to the fabric, furnishings, equipment, supplies and services in/or to the home and to support them in all domestic aspects of both their own personal space and communal areas of the house. 
  • To demonstrate both sensitivity and appropriate assertiveness, whilst working in a pressured environment with groups of diverse residents and staff. Carry out the duties of the post in a mature and responsible manner, seeking and receiving support as necessary. 
  • To physically intervene if a resident’s behaviour is dangerous to others or themselves, in accordance with the procedural guidance of the home and relevant legislation. 
  • To participate in the construction and implementation of care plans for individual children and attend reviews, case conferences and planning meetings etc., when required. 
  • To be a key worker and provide specific children with regular key work sessions. 
  • Any other duties as may be reasonably requested by the Manager. 

What you will need to succeed

  • Qualifications are essential, i.e., Level in Health and Social Care or equivalent. Or a willingness to undertake training within 12 months of commencement of employment.
  • At least two years’ experience relevant to residential care within the last five years. 

Please Note

This job description provides an outline of the duties and responsibilities involved in the post of Team Leader but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement.

Equal Opportunities

Silver Birch Care (Residential Services) has a strong commitment to achieving equality of opportunity in both services to the young people placed and the employment of people. It expects all employees to understand and promote its policies in their work.

To apply for this role, please send your CV to or complete an application form below.

Pay Rate

Team Leaders are paid £15.70 per hour. Sleep-ins are paid at £70.50 per night.

If you would like to discuss any role in more detail or require further information, please email or call 02088481800 (option 2).

How to apply

To apply for a role please send your CV to or complete an application form.